Cordstrap works in partnership with customers to provide cargo securing advice and solutions for global shipping needs – whether transporting dynamic cargo, dangerous chemicals, or fragile artifacts.
As cargo securing solutions specialists, we not only keep the world’s cargo safe; by converting the logistics market to safer, more innovative solutions, we help our customers to further their global reach.
We would like to make use of the opportunity to inform you that we were very satisfied with your product. In 2021 grapes season we struggled with steri failures for our Israel shipments. Probe 3 struggling to reach protocol at time of loading the container. You introduced us to the RAFT kit and I am pleased to inform you that the RAFT kit solved our steri failure problem. Except for one container that took hours to load, we haven’t had any steri failure issues throughout our 2022 grape season. We will look at ways to make use of the RAFT kit, not only in our grape containers, but also for our other commodities as well.
Royal Canin has shared a mutually beneficial relationship with Cord Strap South Africa for the last 5 years at least. During this time, they have been exemplary in their service delivery as well as adding value to our customers based on our internal quality commitment. The service is supported by a can-do approach and constant engagement with us on how we can continue to influence one and another’s business to deliver sustainable growth and targets. Stock availability is never an issue as forecasts are shared help them deliver what we require, and they choose to hold additional quantities for us that may be required on short notice. Innovation is a big part of what the they do, and this supported by cost reduction. This can only deliver value in both businesses; they have delivered innovation in moisture strips for us as well as taken complaints and turned them into improvements on the guns we use to fill dunnage bags. We value our relationship with Dunlash and would gladly recommend them for your business as well.
This letter serves as CargoPack’s full support and recommendation of Cordstrap South Africa. Our service providers are as important to us as our customers, as they are key in enabling us to provide our services to our own clients. We have been using Cordstrap products since the beginning of 2016, and they have supplied consistency in both product and service for 5 years. I cannot remember a time where they have let us down. They are always willing to make a plan when needed, and have even on occasion loaned us tensioning tools to assist us with short increases in demand. Rayner is always available for technical support and advice, which helps us take on new projects with confidence, knowing that we have technical backup supporting their products. Cordstrap have also arranged training with my staff, both on their products as well as lashing techniques, further giving us a competitive edge in the market. Between a quality product, and fantastic support, we have not needed to look elsewhere, and will not need to find alternative or backup suppliers for the foreseeable future.
Since our inception in 2010 we have been loyal customers of Cordstrap/Dunlash. We find their product to be of a superior quality to other polywoven/woven strapping on the market. Having tested many of the other products available we have found the Cordstrap/Dunlash system to be the most user friendly and reliable strapping. Our customers base extends from the heavy and light mining industry to the medical equipment, glass (windshields and building) and more, the Cordstrap/Dunlash products have appropriate solutions for them all. We have found that the service provided by Cordstrap/Dunlash goes above and beyond any other strapping company we have encountered. Cordlash/Dunlash provide on going training for our staff as well as onsite support should we need it. Our Sales Representative is available to assist with complicated container packaging onsite or telephonically. Their insight and experience in the industry has proven time and again to be of value for the safety of our customer's products and the knowledge of our staff. Their delivery time from order is timeous and we have never been left without stock. We have also had a few emergency stock requirements happen and they are right there willing and able to assist and deliver. Cordstrap/Dunlash is and will always be our choice of supplier for strapping material and other securitization of cargo methods.